NextJob matched unemployed Fifth Third customers with a personal job coach. The NextJob service included one-on-one coaching on topics from career direction to social media interviewing, NextJob’s proprietary online job search training software, and weekly job search webinars.
On average, the participants had been out of work for 22 months. Nearly 40% were fully reemployed after six months. As a result, Fifth Third Bank incorporated the program into the way the Bank does business — including offering a free, online Job Seeker’s Toolkit for all of its customers.